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St. Mary’s Hospital, Amsterdam, New York,
The Challenge
The emergency department at St. Mary’s experienced significant growth between 2002 and 2004, with patient volume almost doubling. Wait times also continued to increase, and by October 2004, Press Ganey patient satisfaction scores had slumped to 34 percent.
See Case Study
Joe DiMaggio Children's Hospital, Hollywood, FL
The Challenge
The emergency department (ED) at Joe DiMaggio Children's Hospital, a member of Memorial Healthcare System, houses the only pediatric trauma center in South Broward County, Florida. It also has the highest pediatric patient volume in Broward and Palm Beach Counties--more than 34,000 patients in 2005.
See Case Study
Manatee Memorial Hospital, Bradenton, FL
The Challenge
Manatee Memorial Hospital, a 512-bed facility in Bradenton, Florida, lacked a systematic method to manage the large volume of patients--53,000 annually--treated in its emergency department, resulting in very long wait times and low patient satisfaction scores. The hospital turned to TeamHealth for help.
See Case Study
Robert Wood Johnson University Hospital, Hamilton, NJ
The Challenge
From 1996 to 2004, the patient volume in the emergency department at Robert Wood Johnson University Hospital (RWJ-H) increased more than 122 percent. With the increased volume came the need for increased efficiency. RWJ-H turned to long-term partner TeamHealth for help.
See Case Study
St. Francis Hospital, Greenville, SC
The Challenge
St. Francis Hospital envisioned developing a hospital medicine program that would enhance not only patient outcomes and satisfaction but also would benefit the medical community.
See Case Study
Sutter Solano Medical Center, Vallejo, CA
The Challenge
TeamHealth and its hospital medicine client Sutter Solano Medical Center were looking for a way to champion the Institute for Healthcare Improvement's "100,000 Lives" campaign. A major component of the IHI campaign is the use of a Rapid Response Team (RRT)--a team of clinicians who bring critical care expertise directly to the patient's bedside.
See Case Study
Parkwest Medical Center, Knoxville, TN
An Award-winning Collaboration
The partnership between Parkwest Medical Center and TeamHealth dates back to 1982 when the Knoxville, Tennessee, community hospital selected TeamHealth to provide the physician staffing and management for its Emergency Care Center (ECC). Throughout the 25-year relationship, the continued focus on clinical excellence, process improvement, and patient satisfaction has resulted in stellar outcomes and multiple awards for Parkwest’s ECC, which treats 45,000 patients annually.
See Case Study
O'Bleness Memorial Hospital, Athens, OH
The Challenge
O'Bleness Memorial Hospital, Athens, Ohio, desired to improve several aspects of its emergency department (ED) performance, including medical director leadership, patient wait times, customer service, and risk management. Upon the recommendation of a TeamHealth client, O'Bleness contacted TeamHealth in May 2005. After conducting a formal request for proposal process, O'Bleness selected TeamHealth as its ED staffing and management provider to initiate service on October 1, 2005.
See Case Study
Horizon Medical Center, Dickson, TN
The Challenge
Horizon Medical Center in Dickson, Tennessee, turned to TeamHealth - the hospital's emergency department (ED) staffing and management partner - to identify a way to manage unassigned ED patients who required admission to the hospital.
See Case Study
Methodist Medical Center, Oak Ridge, TN
The Challenge
Methodist Medical Center (MMC), located in Oak Ridge, Tennessee, was seeking a solution to provide high quality patient care to its admitted patients while minimizing variation in care. Additionally, the hospital was participating in a system-wide initiative to ensure compliance with JCAHO core measures.