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St. Mary Medical Center, Langehorn, PA
The Challenge
The emergency physician group at St. Mary Medical Center had been struggling to recruit and retain qualified emergency physicians. With the confidence of the medical staff waning, hospital administration turned to TeamHealth to provide the medical leadership necessary for stability, growth, and improved operational efficiency for this Level II Trauma Center.
See Case Study
Skagit Valley Hospital, Mount Vernon, WA
The Challenge
Skagit Valley Hospital opened a new, state-of-the-art emergency department in July 2007 with expectations of improving patient satisfaction scores and patient throughput. TeamHealth, in partnership with SVH, recognized the need for a fresh approach to emergency department processes in order for SVH to achieve its goals.
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Joe DiMaggio Children's Hospital, Hollywood, FL
The Challenge
The emergency department (ED) at Joe DiMaggio Children's Hospital, a member of Memorial Healthcare System, houses the only pediatric trauma center in South Broward County, Florida. It also has the highest pediatric patient volume in Broward and Palm Beach Counties--more than 34,000 patients in 2005.
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Manatee Memorial Hospital, Bradenton, FL
The Challenge
Manatee Memorial Hospital, a 512-bed facility in Bradenton, Florida, lacked a systematic method to manage the large volume of patients--53,000 annually--treated in its emergency department, resulting in very long wait times and low patient satisfaction scores. The hospital turned to TeamHealth for help.
See Case Study
Robert Wood Johnson University Hospital, Hamilton, NJ
The Challenge
From 1996 to 2004, the patient volume in the emergency department at Robert Wood Johnson University Hospital (RWJ-H) increased more than 122 percent. With the increased volume came the need for increased efficiency. RWJ-H turned to long-term partner TeamHealth for help.
See Case Study
St. Francis Hospital, Greenville, SC
The Challenge
St. Francis Hospital envisioned developing a hospital medicine program that would enhance not only patient outcomes and satisfaction but also would benefit the medical community.
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Sutter Solano Medical Center, Vallejo, CA
The Challenge
TeamHealth and its hospital medicine client Sutter Solano Medical Center were looking for a way to champion the Institute for Healthcare Improvement's "100,000 Lives" campaign. A major component of the IHI campaign is the use of a Rapid Response Team (RRT)--a team of clinicians who bring critical care expertise directly to the patient's bedside.
See Case Study
Parkwest Medical Center, Knoxville, TN
An Award-winning Collaboration
The partnership between Parkwest Medical Center and TeamHealth dates back to 1982 when the Knoxville, Tennessee, community hospital selected TeamHealth to provide the physician staffing and management for its Emergency Care Center (ECC). Throughout the 25-year relationship, the continued focus on clinical excellence, process improvement, and patient satisfaction has resulted in stellar outcomes and multiple awards for Parkwest’s ECC, which treats 45,000 patients annually.
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Methodist Medical Center, Oak Ridge, TN
The Challenge
Methodist Medical Center (MMC), located in Oak Ridge, Tennessee, was seeking a solution to provide high quality patient care to its admitted patients while minimizing variation in care. Additionally, the hospital was participating in a system-wide initiative to ensure compliance with JCAHO core measures.
See Case Study
Roane Medical Center, Harriman, TN
The Challenge
To improve service to the more than 24,000 patients that visit its Emergency Department (ED) every year, Roane Medical Center set out to decrease the ED length of stay and reduce the number of patients leaving the ED prior to being seen. For help with this initiative, Roane Medical Center turned to Emergency Coverage Corporation of TeamHealth—the hospital's ED staffing and management partner for more than 20 years.
See Case Study
Riverview Medical Center, Redbank, NJ
The Challenge
The emergency department (ED) at Riverview Medical Center (RMC) was experiencing a decrease in patient volume, with Press Ganey patient satisfaction scores in the less than fifth percentile. As patient wait times continued to increase, customer service was at an all-time low. The hospital turned to TeamHealth in 2002 to provide the physician leadership and management resources necessary to make significant improvements in ED performance.
See Case Study
Terre Haute Regional Hospital, Terre Haute, IN
The Challenge
Terre Haute Regional Hospital (THRH) originally partnered with TeamHealth in 2003 to help improve the overall efficiency of its emergency department (ED) and enhance both patient and physician satisfaction. Kayur Patel, MD, medical director of the ED, realized that a major key to achieving these goals was more locally available, cutting-edge education for providers of emergency care at all levels—pre-hospital care providers, physicians, and staff at multiple hospitals throughout the region. The challenge, however, was that the physicians traditionally traveled to other cities to fulfill their continuing medical education requirements. Dr. Patel envisioned bringing medical updates from across the country to the Terre Haute/Wabash Valley community through a medical symposium that focused on topics that specifically addressed local healthcare needs.
See Case Study
Methodist Medical Center, Oak Ridge, TN
The Challenge
Methodist Medical Center turned to its hospital medicine partner for solutions to enhance quality of care, reduce length of stay (LOS), and optimize resource utilization.