News & Resources

White Papers

TeamHealth’s A-PEX Patient Experience Framework: Elevating Multi-Facility Scores in Texas

June 6, 2022

  TeamHealth is achieving remarkable success through targeted deployment of its patient experience program, A-PEX (Achieving Peak Performance in Patient Experience), resulting in elevated scores within several hospitals in a large community-based health system. The Challenge A Texas-based multi-facility system including eight leading regional hospitals, and comprising one of the largest health systems in the…

White Papers

TeamHealth OB-ED Program Provides New Innovations in Women's Care

The OB-ED: Redefining the Standard of Women’s Care Fundamentally changing how hospitals care for expectant mothers, the obstetrical emergency department (OB-ED) model enhances patient safety and clinical quality while also improving the patient experience. The OB-ED, an important innovation in women’s healthcare, redefines the standard for obstetrical care in the hospital setting while promoting patient…

White Papers

Championing Team Culture to Improve Hospital Medicine Performance

March 1, 2022

When a system scorecard highlighted weaknesses within a 500-plus bed Kansas medical center’s hospitalist division and the facility’s other vital specialty departments, it signaled a need for culture change, better communication and more streamlined collaboration. The facility turned to TeamHealth to help stabilize quality metrics and improve hospital medicine performance. “Our success says a lot…

COVID-19 Resources

Lessons Learned from the COVID-19 Front Lines: The Value and Importance of Patient Communication

April 29, 2021

By D. Ruby Sahoo, DO, MBA, FACP, SFHM, Hospital Medicine Performance Director & Kip Wenger, DO, FACOEP, FACEP, Regional Performance Director, Emergency Medicine, Southeast Group   While timely clinician-patient communication is always a primary goal of every interaction across TeamHealth, the special challenges brought on by COVID-19 exposed new truths about the need for empathetic,…

White Papers

A-PEX: Achieving Peak Performance in Patient Experience

For a moment, imagine being a patient in the hospital or emergency department and seeing multiple caregivers for no more than just a few minutes each. Each caregiver has important information to share with you, and some of that information is new and perhaps difficult to comprehend. Those types of patient experiences can be impacted…

COVID-19 Resources

What you need to know about COVID-19 variations

New variants of a virus are expected to occur over time as viruses constantly change through mutation. COVID-19 has been a classic virus in that respect as several variants have been documented in the United States over the past year. TeamHealth’s Emerging Infectious Disease Task Force has worked diligently to study the evolving clinical manifestations…