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Case Studies

Collaborative and Data-Driven Solutions Support Impressive ED Process Improvement

September 7, 2023

Skagit Valley Hospital is a 137-bed, full-service hospital serving community and regional needs in Washington. When the emergency department team sought strengthened performance, they created a collaborative and effective ED process improvement program. The Challenge Skagit Valley Hospital has a busy 25-bed (17 medical, four trauma and four behavioral health) emergency department (ED). When volume…

Case Studies

Customizing Performance Improvement: Fast-Track and Triage Solutions for High-Volume Pediatric ED

Pediatric emergency medicine (PEM) is an emerging and vital field in hospital-based care. When a Texas children’s hospital experienced major shifts in patient volume over several years, leadership partnered closely with TeamHealth to provide full-time coverage for emergency care and to engage in process improvement projects to meet the growing demand. Challenges: COVID-19 and Volumes…

Case Studies

Geographic Rounding Improves Inpatient Performance, Clinician Satisfaction

A 400-bed South Florida facility faced volume challenges during the winter high season, which made existing rounding processes untenable. In response, the inpatient team implemented a geographic rounding protocol to improve performance, quality and satisfaction. Geographic Rounding Protocols Florida healthcare’s annual winter high season brings an aging census with heightened acuity and comorbidities. One South…

Case Studies

TeamHealth Collaboration Helps Improve Observation Unit Performance

July 18, 2023

When the leadership team of a Wilmington, Delaware, hospital sought to improve operational performance of its observation unit, they called upon its trusted hospitalist partner TeamHealth to prioritize, study and improve the situation. The Challenge With a commitment to results-oriented partner collaboration, TeamHealth’s clinical leaders drew upon decades of experience in performance improvement. Once it…

Case Studies

Collaborative Initiatives Improve Patient Satisfaction and Inpatient Performance at Nashville General Hospital

July 10, 2023

When Nashville General Hospital sought improved patient experience scores, they engaged their existing partner for emergency and hospitalist coverage. TeamHealth introduced the proprietary patient experience program, APEX, and embarked on a two-year improvement project that ultimately enhanced patient satisfaction and improved performance metrics. The Challenge Nashville General Hospital is a long-standing and vital private healthcare…

Case Studies

Multidisciplinary Rounding in Inpatient Units Strengthens Continuity of Care

July 7, 2023

Inpatient Multidisciplinary Rounding Continual improvement is crucial in healthcare as the medical landscape evolves and changes. Evolutions in rounding protocols prove a collaborative effort can positively impact patient outcomes and continuity of care. A hospital in South Florida began a multidisciplinary rounding, also called team-based rounding, initiative that showed improvements in patient outcomes, length of…