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Case Studies

Transforming Patient Experience: From the 20th to 80th Percentile in a California Emergency Department

January 12, 2023

High-quality healthcare should go beyond clinical diagnosis and treatment to ensure effective patient communication and experiences. This not only improves patient satisfaction but can also improve outcomes, clinician experience and hospital productivity. TeamHealth’s proprietary A-PEX program puts focus on improving patient experience by empowering clinicians through education, data and support. Partnership Information Facility: A 334-bed…

Case Studies

Close Collaboration Maximizes Perioperative Efficiency at Kettering Health

January 9, 2023

TeamHealth’s anesthesia process improvement provides valuable consultative services to support its hospital partners. With close collaboration with our partners, we maximize perioperative efficiency, provide actionable insights and optimize operational performance. Connect with our team to learn how our anesthesia services can help increase your surgical volumes and enhance operational efficiency. Partnership Information Hospital Information: Kettering…

Case Studies

Customizing Operational Tactics to Improve Patient Experience in the ED

December 6, 2022

While the pandemic years proved demanding for hospitals and front-line clinicians, the fallout from COVID-19 and large-scale shifts in the healthcare landscape continues to challenge operational performance. Persistent staffing shortages and financial obstacles, among other roadblocks, burden hospitals and systems. At The Christ Hospital Network in Cincinnati, Ohio, the emergency medicine team persevered through a…

Case Studies

Physician Leadership and Service Line Integration

July 27, 2022

Hospital Information St. Vincent’s Birmingham, Birmingham, Alabama TeamHealth Services Emergency Medicine Hospital Medicine Challenge St. Vincent’s Birmingham is a 409-bed acute care hospital serving Birmingham, Alabama, and the surrounding communities. Due to poor patient flow out of the inpatient unit, the hospital’s busy emergency department faced backlogs leading to increased wait times, diminished capacity and…

Case Studies

Integration and Collaboration for Metric Improvement

July 21, 2022

Hospital Information A South Carolina-based integrated services client TeamHealth Services Emergency Medicine Hospital Medicine Challenge A South Carolina-based regional hospital faced collaboration and culture issues. These barriers were hampering efforts to enhance quality and had a negative effect on key performance indicators. To improve lagging metrics and enact cultural shifts, the facility partnered with clinical…

Case Studies

Achieving Outstanding Patient Experience Scores - Implementing TeamHealth’s A-PEX Program in Hospital Medicine

July 19, 2022

TeamHealth is enhancing outcomes and performance in facilities across the country with our proprietary A-PEX (Achieving Peak Performance in Patient Experience) program. In a community hospital, a hospital medicine team has achieved higher scores and continues to exceed national averages in patient experience after deployment of A-PEX in the midst of the COVID-19 pandemic. Facility Information A…