September 13, 2023
Over the past several years, a Midwestern healthcare facility experienced surges in the average length of stay and struggled with other performance indicator metrics. Beginning an ICU partnership with TeamHealth, the hospital transformed its critical care services in only a few quarters. Forging an ICU Partnership The Midwestern hospital sought improvements in its 28-bed intensive…
September 7, 2023
Skagit Valley Hospital is a 137-bed, full-service hospital serving community and regional needs in Washington. When the emergency department team sought strengthened performance, they created a collaborative and effective ED process improvement program. The Challenge Skagit Valley Hospital has a busy 25-bed (17 medical, four trauma and four behavioral health) emergency department (ED). When volume…
Pediatric emergency medicine (PEM) is an emerging and vital field in hospital-based care. When a Texas children’s hospital experienced major shifts in patient volume over several years, leadership partnered closely with TeamHealth to provide full-time coverage for emergency care and to engage in process improvement projects to meet the growing demand. Challenges: COVID-19 and Volumes…
A 400-bed South Florida facility faced volume challenges during the winter high season, which made existing rounding processes untenable. In response, the inpatient team implemented a geographic rounding protocol to improve performance, quality and satisfaction. Geographic Rounding Protocols Florida healthcare’s annual winter high season brings an aging census with heightened acuity and comorbidities. One South…
July 18, 2023
When the leadership team of a Wilmington, Delaware, hospital sought to improve operational performance of its observation unit, they called upon its trusted hospitalist partner TeamHealth to prioritize, study and improve the situation. The Challenge With a commitment to results-oriented partner collaboration, TeamHealth’s clinical leaders drew upon decades of experience in performance improvement. Once it…
July 10, 2023
When Nashville General Hospital sought improved patient experience scores, they engaged their existing partner for emergency and hospitalist coverage. TeamHealth introduced the proprietary patient experience program, APEX, and embarked on a two-year improvement project that ultimately enhanced patient satisfaction and improved performance metrics. The Challenge Nashville General Hospital is a long-standing and vital private healthcare…
July 7, 2023
Inpatient Multidisciplinary Rounding Continual improvement is crucial in healthcare as the medical landscape evolves and changes. Evolutions in rounding protocols prove a collaborative effort can positively impact patient outcomes and continuity of care. A hospital in South Florida began a multidisciplinary rounding, also called team-based rounding, initiative that showed improvements in patient outcomes, length of…