Your surgical service is the engine that drives your hospital’s bottom line, and any inefficiency can disrupt everything—from the number of surgical cases your hospital handles to its ability to attract new patients and physicians—thus hindering profitability.
Key to achieving a highly efficient surgical program is the strength of your anesthesia partner and anesthesia program. A well-functioning anesthesia service will help keep your operating rooms running on schedule, track and ensure achievement of quality metrics and provide leadership and coordination for your entire perioperative program. It will contribute to the overall success of your hospital.
Start on time, every time
First case start accuracy is critical to sticking to the OR schedule throughout the balance of the day. If your facility has five surgeries scheduled to start at 8:00 a.m. and two of them start on time but the others start at 8:15 or 8:30, those delays can snowball to cause a number of problems that are frequently unrecoverable. Physicians performing those surgeries may be detained from seeing other patients in the hospital/office, or they may be late to another surgical case that was otherwise on time—frustrating physicians and potentially creating overtime expenses for the hospital and negatively impacting your patient satisfaction scores. Part of the solution is to make sure that all activities in the days and minutes leading up to surgical start time (e.g., patient pre-assessment, patient transport, OR team) are both evidence-based and process-driven—and that all are geared to drive successful on-time starts.
Keep it rolling…maximizing OR efficiency
OR turnaround time is paramount to the efficiency of your perioperative program. Properly utilizing an anesthesia care team model is one way to cut down on the time between cases when your ORs are sitting idle and delaying the surgical schedule. The model utilizes an anesthesiologist along with two or more certified registered nurse anesthetists (CRNAs), allowing the physician to care for more than one patient at a time within the operative suites of the hospital. Managed effectively, this team can streamline OR turnover. This efficiency will not only contribute to surgeon and patient satisfaction, but it could free up time for additional surgical procedures—and revenue—for your hospital.
Follow the leader
Every anesthesia program needs a team-oriented clinical leader that can take ownership of the entire perioperative program and work in conjunction with hospital executives, referring surgeons, nurses, support staff and patients. That person, a dedicated medical director, is the conductor of the orchestra. He or she manages the entire day’s events, so if there are bumps along the way, like an emergency case, that person makes sure those changes are properly managed and integrated into the schedule. The medical director also is the main point of contact with all the surgical specialties and other stakeholder groups and is responsible for guiding the monitoring, documentation and review of the anesthesia team’s performance against benchmarked quality metrics and service metrics.
While not an exhaustive list, striving to accomplish just a few of these goals should help your hospital improve its OR efficiency. By increasing the efficiency of your surgical service, you can garner higher patient and physician satisfaction, boost surgeon referrals, help your hospital to be more profitable and be recognized as the facility of choice in your community.