Why is the patient experience so important when practicing medicine and how can clinicians at every stage of their career get better at delivering it?
On this episode of the Beyond Clinical Medicine podcast, Dr. Rob Strauss talks to Dr. Lawrence Hum, an emergency physician in the Dallas area with a passion for the patient experience. Dr. Hum is the Chief Medical Officer of EMC of TeamHealth, and shares valuable insights on how clinicians can make a personal impact, improve metrics and take steps to consistently improve the patient experience every shift.