When an acute care hospital in Birmingham, Alabama, noticed an increased length of stay (LOS), TeamHealth hospitalist leadership shifted the inpatient culture to bring metrics into the desired range.
Reduced LOS and Improved Performance
The hospital’s LOS was higher than desired, hovering around 6.2 days on average. In addition, the emergency department (ED) had seen several diversion periods that lasted longer than the teams wanted. To begin, they performed a root cause analysis. The analysis uncovered barriers to timely care, namely a culture of over-consultation, transport delays and communication issues. The team tried different tactics and ultimately decided to focus on their processes and reaffirm the necessity of maintaining high performance.
The team’s impressive results show the value of the close partnership between TeamHealth and the hospital. To learn more about partnering with us, please reach out to our team. Download the full case study below.