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How a Change in Management Increased Patient Satisfaction Metrics

A central Florida regional health system was experiencing metrics issues within its two facilities. Several ownership and leadership changes in the hospitals’ hospitalist services group left the facilities with low patient and clinician satisfaction, lengths of stay well above benchmarks and problems with recruiting and retaining physicians. In September 2017, the system brought TeamHealth aboard...

TeamHealth Hospital Medicine Impacts Metrics at a Tennessee Hospital

In 2016, the leadership team at Tennova Cleveland in Cleveland, Tennessee met with TeamHealth’s new facility medical director (FMD) to discuss top priorities for the hospital medicine program’s performance enhancement, including improving relationships with community-based physicians, streamlining patient throughput and raising HCAHPS scores. The FMD devised plans to tackle all three issues, starting with a...

TeamHealth Helps Improve Patient Satisfaction

Mount St. Mary’s Hospital developed an emergency department (ED) throughput initiative in response to patient satisfaction surveys and safety initiatives from The Joint Commission for improving wait times patient safety. The initiative had two goals: Move patients from the point of entry to meeting with the medical provider as quickly as possible. Increase communication with...

TeamHealth Helps CarolinaEast Medical Center Face Orthopedic Challenges

Several years ago, CarolinaEast Medical Center, located in New Bern, North Carolina, faced challenges with its emergency call coverage for orthopedic patients. CarolinaEast turned to the experts at TeamHealth, who ultimately worked with the hospital and the orthopedic physicians to design a hospitalist program that benefits all parties. Under the program, TeamHealth provides orthopedic hospitalists...

TeamHealth Integrates OB-ED and OB Hospitalist Services

TeamHealth’s OB/GYN hospitalist program provides stable, dependable services to help your hospital deliver higher quality care to expectant mothers. As the first OB/GYN hospitalist company in the country, we have the experience and resources to help hospitals nationwide achieve their obstetric department’s goals. Our clinicians provide a 24/7/365 in-hospital OB/GYN provider presence that specializes in...

TeamHealth Helps Improve Patient Satisfaction

Mount St. Mary’s Hospital developed an emergency department (ED) throughput initiative in response to patient satisfaction surveys and safety initiatives from The Joint Commission for improving wait times patient safety. The initiative had two goals: Move patients from the point of entry to meeting with the medical provider as quickly as possible. Increase communication with...