When disaster strikes, TeamHealth stands ready—not only for the patients we serve but for the clinicians, advanced practice clinicians, and administrative team members who make that care possible. Natural disasters—like hurricanes, wildfires, tornadoes, and floods—can create sudden challenges in our team members’ lives. That’s why TeamHealth has built a compassionate and coordinated response system to ensure no one walks through recovery alone.
At the heart of this effort is TeamHealth’s Incident Command Center, a dedicated team that activates when a natural disaster threatens or impacts a region where our team members live and work. Through real-time communication and response coordination, the center monitors conditions and provides vital support as events unfold.
“In times of crisis, our top priority is making sure our team members feel safe, supported, and cared for. Natural disasters can turn lives upside down, and it’s our responsibility to stand beside our people—personally and professionally—every step of the way.” – Eric Norman, Chief Human Resources Officer.
In the immediate aftermath of a disaster, TeamHealth quickly assesses the safety and well-being of team members in affected areas. Coordinated outreach allows us to determine needs quickly and mobilize assistance—whether it’s finding connections to safe lodging, food and water, pet boarding, or other emergency support and practical resources for recovery.
Additionally, TeamHealth’s Employee Assistance Program plays a critical role by connecting team members to confidential counseling services and support tailored to disaster-related stress, grief, and trauma. Our EAP also helps coordinate access to resources such as insurance claims guidance, local recovery programs, and housing information.
“TeamHealth was absolutely amazing. Before we even realized how serious things were on the ground, I was already getting messages checking in to make sure we were okay. Our leadership stayed in constant contact, and they sent everything we needed—supplies, support, even additional clinicians. I already knew TeamHealth was a great company to work for, but this experience showed me just how deeply they stand by their people.” – Dr. Caroline Holleck Kahle, System and Facility Medical Director – Mission Health Hospital Medicine and Emergency Medicine, Asheville, NC.
This commitment to care extends beyond our walls. During the recent floods in Texas, we are especially grateful to our Resources for Living EAP partners who extended services to support members of the community with in-the-moment emotional support, referrals, and access to recovery resources.
At TeamHealth, supporting one another is part of who we are. As we prepare for this year’s hurricane season, we remain committed to standing by our teams and communities with proactive planning, swift response, and unwavering support. Whether it’s in the emergency department or during a natural disaster, we believe in showing up with compassion, resources, and resolve—because no one should face a crisis alone.