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How TeamHealth Celebrates National Patient Experience Week 2019

By Rohit Uppal, MD, MBA, Chief Clinical Officer, Hospitalist Services Patient Experience Week is April 22 – 26, 2019. This serves as an exciting opportunity to celebrate and honor all of our TeamHealth clinicians for the important work they do every day to positively impact the patient experience. As a physician-led organization, with a patient-centered...

Beyond Clinical Medicine Episode 4: Importance of Teamwork in Healthcare

Hear conversations with leading clinicians across the country that cover all the things they don’t teach you in residency in our new podcast Beyond Clinical Medicine. On today’s episode, Dr. Strauss speaks with Dr. Kissinger Goldman, TeamHealth Emergency Physician and Director of Patient Experience at MHS Emergency Departments in Florida. Often, clinicians are encouraged to...

Patient Experience of Care

By Kevin Klauer, DO, EJD, TeamHealth Chief Medical Officer for Hospital-Based Services, Chief Risk Officer Patient experience of care, historically referred to as patient satisfaction, is critically important to the success of any healthcare institution, organization and individual clinician. While healthcare organizations appropriately focus on important quality metrics reflecting clinical outcomes, the patient’s experience is...