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Tennessee
TeamHealth currently has career opportunities in the following locations in Tennessee:
- Alcoa Billing Center
- Cherokee Emergency Services, Knoxville
- Emergency Coverage Corporation, Knoxville
- HCFS/Corporate, Knoxville
- Medical Call Center, Knoxville
- National Patient Services Call Center, Knoxville
- ParkMed Occupational Health
- TeamHealth Corporate, Knoxville
- TeamHealth Midsouth/ECC, Knoxville
Alcoa Billing Center
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
| POSITION | STATUS |
|---|---|
| A/R Rep | 2 Open |
| A/R HM Rep | 1 Open |
| Charge Entry Clerk | 3 Open |
| Chart Audit Clerk | 2 Open |
| Clinic Data Clerk | 1 Open |
| Coder ED, Sr. | 1 Open |
| Coder HM | 4 Open |
| Coder HM, Sr. | 1 Open |
| Coder HM, Supervisor | 1 Open |
| Coder HM, Trainer | 1 Open |
| Denials & Appeals Rep | 6 Open |
| Eligibility Clerk | 1 Open |
| HM Charge Entry Clerk | 2 Open |
| HM Trainer | 1 Open |
| Kofax Rep (PT & FT) | 2 Open |
| Office Assistant (PT) | 1 Open |
| Patient Accounts Rep | 1 Open |
| Pre Reg Rep | 1 Open |
| Reg & Charge Entry Clerk | 1 Open |
Cherokee Emergency Services, Knoxville
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
| POSITION | STATUS |
|---|---|
| LPN | 1 Open |
| Medical Assistant | 2 Open |
Emergency Coverage Corporation, Knoxville
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
| POSITION | STATUS |
|---|
Medical Call Center, Knoxville
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
| POSITION | STATUS |
|---|---|
| Data Coordinator | 1 Open |
| RN (FT & PT) | 7 Open |
| Telephone Rep | 6 Open |
National Patient Services Call Center, Knoxville
Send your resume via fax to 865.539.3073 with the position you're applying for indicated on the cover page or in the subject line or access online at www.teamhealth.com/ojc.
| POSITION | STATUS |
|---|---|
| Patient Services Rep (part-time) | 8 Open |
ParkMed Occupational Health, Knoxville
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
| POSITION | STATUS |
|---|---|
| Paramedic (PRN) | 2 Open |
| RN (PRN) | 2 Open |
TeamHealth Corporate, Knoxville
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
Director, Physician Recruitment
The Director of Physician Services manages all provider recruitment and ensures compliance with scheduling requirements by facility for division leadership. This position determines standards of performance as basis for review of progress of assigned personnel, monitors all physician offers and contracts and interacts regularly with key departments including Human Resources, Legal, Payroll and Provider Enrollment to ensure timely and accurate distribution of information. DIRECT REPORTS: Recruiters, Telerecruiters, Schedulers, and Assistants. Responsibilities: manages, hires, trains, evaluates and terminates department staff members inclusive of, Recruiters, Telerecruiters, Schedulers and administrative staff members; works closely with the VP, of Provider Recruitment regarding design and implementation of recruitment strategies to ensure the timely recruitment of quality physicians and mid-level providers for all facilities. Monitors position openings and ensures recommendations are issued to senior management regarding facilities with openings in excess of 90 days. Ensures proper distribution of facility assignments amongst recruiters; provides affiliate leadership and VP, Provider Recruitment metric information regarding performance such as percent staffed, days to fill opening, cost per contracted provider, open shifts, etc.; analyzes metric data in relation to recruitment efforts including new provider contracts, retention, overall physician demographics, separations and use of resources including advertising and mailings; monitors marketplace trends and issues recommendation. Work closely with the VP, Provider Recruitment and set goals for individuals - monitor, and report progress monthly; creates performance indicators as measures of department effectiveness. Monitors monthly variances and intervenes with updated policies, procedures and protocols when needed; initiates contracting process and helps ensure all physician and mid-level practitioner new contracts to ensure compliance with facility credentials requirements and budgeted rates. Reviews and approves all physician and mid-level providers’ status change sheets to monitor budget compliance and review variances. Conducts appropriate salary surveys to regularly monitor the competitive position of physician rates in each market. Issues appropriate budget recommendations when applicable; actively participates in all affiliate strategic planning efforts and issues recommendations. Implements established goals and objectives in relation to the Physician Services Department; monitors the overall quality and utilization of the TeamWorks database; oversees training of all staff on the proper use of the database; interacts with Team Health Information Technology Department to coordinate software changes. Reviews exception reports and data clean-up projects; prepares and manages the budget for the Physician Services Department, ensuring budgetary compliance; works closely with Senior Vice Presidents, Medical Directors, Regional Medical Officers and Regional Vice Presidents of Operations to ensure compliance with contract requirements and physician compliance with corporate programs; communicates issues relating to recruitment, physician agreements and bonus information. Coordinate efforts for new facility contract start-ups; interacts with representatives from Human Resources and Payroll to ensure information is distributed in a timely and efficient manner; works to create joint policies and protocols to effectively administer payroll and benefits. Reviews monthly hours reports to ensure proper allocation of benefits; facilitates programs to help monitor physician satisfaction including working closely with Marketing for the administration of the yearly Physician Survey and participation and organization of the quarterly Physician Orientation sessions; represents and oversees affiliates position in relation to taskforces and issues of recruitment, scheduling, Tangiers, and TeamWorks as an affiliate office of Team Health; provides leadership and information for problem resolution in order to facilitate desired results. Maintains a favorable working relationship with all other company employees to foster a cooperative and harmonious working environment; increase resident recruitment hires and closely monitoring all affiliate resident outreach programs; and other duties as assigned. Qualifications: requires a Bachelor's degree in business, healthcare or related field. Master’s degree preferred; minimum five years experience in a physician recruitment setting; must have a minimum of three (3) years experience in a managerial role including prior experience leading physician recruiters. Prefer candidate with both agency and in-house recruiting experience; must have experience in developing and working in a robust lead generation environment including cold calling and other industry standard recruitment techniques; must be willing to play a key role in contributing to a world class recruitment process; strong customer service attitude and philosophy; excellent interpersonal, written and verbal communication skills; demonstrated leadership and organizational skills with an ability to motivate people; high degree of judgment and independent decision-making with a focus on results; high degree of initiative, creativity and willingness to accept responsibility; strong analytical skills; in-depth knowledge of Applicant Tracking Systems; or CRM provider database management systems; the ability to plan, manage and evaluate multiple priorities; the ability to interact effectively with Senior Vice Presidents, Regional Medical Officers, Medical Directors, Physicians and Staff; thorough knowledge of Microsoft Office including Word, Excel and PowerPoint; an ability to think ahead and plan over a 1 – 2 year time span.
Instructor
TeamHealth’s Educational Services Department is seeking an enthusiastic, self-motivated team player with strong written and verbal communication skills. Applicants should be effective presenters and be able to demonstrate proven teaching skills in an adult learning environment. To be successful in this role, the Training Specialist must be a resourceful, customer service-oriented professional, proficient with Microsoft Office applications, and a quick learner of new software products. This position is responsible for developing, coordinating, and delivering training to employees on TeamHealth’s proprietary software applications. It reports to the Director of Educational Services working in Operations Support. Responsibilities: trains adult learners in a classroom environment, on a web conferencing system, and one-on-one with individual users; writes training documentation for our proprietary software to be used in classroom training manuals, quick reference guides, and the online help system; responds to helpdesk tickets for end users needing training support and necessary data changes in database; works with project management staff to evaluate software change requests submitted by end users and assists with testing of those changes as they are programmed; achieves and maintains expert-level expertise in proprietary and some 3rd party applications; maintains training facilities and equipment by ensuring classroom is ready and operational prior to each training session; travels to TeamHealth division locations for technical and business process training (frequency of travel varies throughout the year, but has historically been less than 25% of work schedule); performs other duties as assigned. Qualifications: Bachelor’s Degree in Education, Communication, Business, Healthcare, or related field, or equivalent professional experience; three years experience in training and/or staff development; extensive knowledge and work experience using various software applications (specifically Microsoft Office Suite); demonstrated ability to communicate effectively (both oral and written); ability to work with minimal direction/supervision; ability to adapt to change.
Operational Analyst
This position is an integral team member of the Operational Performance group; primary responsibilities include working with management, clients, and hospitals to collect metric data; utilize review models; analyze and provide targeted results-oriented recommendations in conjunction with management and leadership. Responsibilities: compiles data from various sources; cleans and formats data into meaningful reports; updates reports as needed; utilizes various reporting tools and models to assess operational performance of individual clients and ED/HM operations as a whole; analyzes various reports and performance measures looking for trends and outliers; contributes ideas and opinions about strategic issues for consideration to the Operational Performance Group, including collecting and analyzing relevant data; troubleshoots data and conducts analysis using critical thinking and advanced problem solving skills; prepares summary findings and report interpretations for Operational Performance Consultants to present to leadership and/or clients. Displays and communicates data in a clear and concise format; organizes reports and related documents, maintaining proper version control; collaboratively works with leaders and employees to research, diagnose, and develop recommendations to resolve organizational issues related to reporting; works with clinical personnel and consultants to understand process flow at hospital in order to properly interpret and utilize hospital data; develop policies and procedures, as needed and performs other duties as assigned. Qualifications: Bachelor’s Degree in management sciences, business or related field; three – five years experience in corporate or operational reporting/analysis or public accounting; proven skill accomplishments preparing and communicating models, trend analysis, operational metrics, etc., and making recommendations to leadership; statistical process control (SPC) experience a plus; understanding of clinic or ED flow, processes, and finances preferred; advanced computer proficiency in Microsoft Excel (ability to create and work with pivot tables, write complex formulas, advanced chart customization, etc.,); intermediate computer proficiency in Microsoft Word and PowerPoint; experience with Cognos, Essbase or other reporting software preferred; strong organizational and analytical skills; ability to quickly learn new concepts and technical skills; impeccable attention to detail when following set instructions and reviewing reports for accuracy; experience in coordinating simultaneous assignments by assessing project deadlines, establishing work priorities, and coordinating work schedule; demonstrated ability to communicate effectively (both orally and written), particularly the ability to explain complex data analyses in easy to understand terms; excellent interpersonal and customer service skills, professional demeanor; ability to work well with others, and work with minimal direction/supervision; ability to work under tight deadlines, prioritize work; handle stress and conflict; and resourcefulness, ingenuity, strong decision making and problem solving skills.
Operational Performance Consultant
This position is responsible for working with the VP Operational Performance and Division Leadership to prioritize clients for an ED operational assessment process. This position performs assessments, provides coaching/training/facilitation assistance to the CSVP’s and ultimately to the client facilities. The Operational Performance Consultant works with the VP Operational Performance to ensure that opportunities for assessment and coaching are aligned with TeamHealth’s overall strategic objectives. Responsibilities: aligns and prioritizes assessment/coaching opportunities; performs assessments of emergency departments through the use of data review and on-site visits, and consultations with TH leadership and hospital leadership/staff; coaches stakeholders on key processes to improve efficiency and goal achievement. Trains others (train-the-trainer) on essential functions (i.e. how to coach) as part of the change process; prepares a written assessment for the client that adheres to previously defined standards of performance as related to: consistency, dimensions of assessment content, tools and reports, and expected timeline from assessment start to deliverable; provides operational analyses, mediation, team support, and negotiation among diverse stakeholders; provides customized training for ED leaders, staff and other stakeholders as needed to assist in taking departments and staff to the next level of achievement and results; maintains database of all assessments: Name of facility, when it was done, who performed the assessment, measures of success, timetable for evaluation of results, and evaluation of results; with VP Operational Performance, captures and analyzes data to demonstrate ROI of Contract Management Dept. annually to COO ED and Hospital Medicine and to appropriate Division Leadership; participates as an integral member of the Client/CSVP/Division Leader Team; performs other duties as assigned. Qualifications: Bachelor’s Degree in Nursing preferred; Master’s Degree in business administration or related field preferred; minimum 7-10 years nursing experience preferred; previous RN ED supervisory/managerial experience preferred; extensive knowledge and expertise regarding Emergency Department workflow and impact of human behavior on workflow, and employee and patient satisfaction; ability to lead, analyze processes and provide appropriate consultative support regarding workflow design, and employee and patient satisfaction; excellent computer skills (Word, Excel and PowerPoint); excellent judgment, decision-making skills; excellent problem-solving skills; excellent communications skills (oral and written); excellent interpersonal skills; ability to communicate effectively with multiple levels within organizations (i.e., C-Suite, ED Manager, ED Staff, Physicians, Providers); excellent leadership and facilitation skills; ability to negotiate win-win situations; excellent judgment and decision-making skills; excellent presentation skills; ability to collaborate with others and the ability to handle stress and conflict.
PC Support Specialist - Apply online at www.teamhealth.com/ojc
This position is responsible for installing, maintaining and repairing computer hardware and related devices. This position will also document problems and solutions, and maintain accurate inventory of all computer devices owned by the corporation. Responsibilities: respond to Work Requests/Trouble Sheets generated by the User Support Coordinator. Resolve the issue(s) identified by the end user or other IT Staff member and documents solution. Route unresolved issues to the appropriate staff member and communicates with the User Support Coordinator to ensure that the request is followed to completion; assemble, configure and stage new end user equipment; install standard images, operating systems, network drivers and end user software and configure all software in accordance with the procedures developed by the System Administrators; deliver new and repaired equipment to end user locations and verify operation and printing with all applications; document all work completed and associated databases including: Work Requests/Trouble Tickets, Purchase Requisitions/Purchase Orders, Technical Support documentation, Equipment Inventory/Parts Inventory and Network Addressing; coordinate the repair and return of defective equipment with appropriate vendors; maintain current copies of existing configurations to assist in rapid equipment exchange for the end user; support users with special information requests. Recommend hardware and software if appropriate; assist co-workers in troubleshooting complex operating problems; perform first-level telephone system administration, and telephone adds, moves, and changes; carry a cell phone and serve as part of the on-call rotation; perform other duties as required or assigned. Qualifications: Associates degree in computer science or related field, or two years of technical training from an accredited technical school; proficiency with client end operating systems and standard office automation software; four to six years of work experience in an enterprise network environment.
Team Coordinator - Ops Performance
The position acts as a central contact for the Operational Performance group by providing effective administrative, clerical and technical support to the Vice President and members of the Operational Performance Group and throughout the organization and client hospitals. Additionally, this position is responsible for coordinating administrative functions of comprehensive process redesign and TeamHealth’s internal consulting processes. Responsibilities: serves as a central contact person for this primarily virtual department. This includes primary coverage of the 1-800 number and central email address for internal customers seeking to obtain operational performance services and support; interfacing with Human Resources, Information Technology, and other departments on behalf of the team; and handling extraneous phone calls for team members; triages requests for services or support by providing readiness checklists to internal customers, processing requests, to include evaluating readiness checklists, connecting to the appropriate team member, tracking progress as necessary and following up on requests to ensure timely response; provides clerical and administrative support including memorandums, meeting minutes, expense report processing, email screening and calendar support. Coordinates administrative functions of comprehensive process redesign work including: scheduling conference calls, taking meeting minutes, emailing forms, printing and mailing workshop materials (presentations, supplies, and promotional items), transcribing workshop notes and next steps, documenting redesign milestone achievements, and providing support needed to consultants, analysts, and operations teams involved; maintains all electronic and paper files used by the team in an efficient and up-to-date manner. Ensures that all office supplies and materials needed for team functions are in stock and readily available; arranges off-site travel and meetings for team including itinerary development, appointment confirmations, hotel and travel accommodations, and logistics for off-site training courses and conferences; coordinates meetings for team members which includes making room and media resource reservations, agenda development, scheduling attendees, compiling necessary materials, negotiating hotel contracts (for off-site meetings), securing refreshments, web conferencing setup, preparing meeting minutes, etc.; performs special projects or services for the team as needed or directed which may include developing presentations, research and data collection, report building and maintenance, project tracking, etc.; performs other duties as assigned or requested by the management team or team members. Qualifications: two years of college, equivalent education preferred (business and/or communications related course work); or related work experience two to four years of related experience, advanced proficiency in Microsoft Word, PowerPoint, and Excel (Microsoft certification a plus); superb customer service orientation, including a pleasant phone demeanor and ability work well with internal and external customers; ability to multi-task and utilize advanced calendaring, project tracking spreadsheets and other resources and tools; excellent verbal and written communication skills; excellent interpersonal skills; professional demeanor and appearance; excellent organization skills; ability to work well independently yet function as part of a team; strong problem solving and decision-making skills; ability to work through challenges; familiarity with modern office equipment and procedures, i.e. online supply ordering, multifunction scanner/copier/printer, web conferencing, etc.
VP, Mergers & Acquisitions
This position’s primary responsibilities are to lead and manage an acquisition target through the sales, valuation and closing process. Critical interaction with the principals and their advisors to understand and communicate both buy /sell side requirements to close and manage financial, operational and legal considerations to completion. Responsibilities: communicate with target the value of a relationship with TeamHealth to all principals and advisors; review and manage the requested diligence to ensure that financial analysts prepare the required financial modeling; coordinate and communicate with corporate functional areas such as billing, managed care, risk management to ensure accurate analysis; communicate to senior management both at corporate and affiliate level status of negotiation and issues as they arise; develop and suggest transactional solutions; develop and suggest with senior management all elements of an appropriate transaction structure to incorporate into legal documents; manage all aspects of the closing requirements related to coordination of legal documents, suggestions to deal structure from a legal and financial perspective and communication to buy side participants; ensure appropriate operating side understanding and integration. Qualifications: B.S./B.A. degree in Accounting/Finance: Advanced degree preferred, CPA, MBA, JD; minimum eight years healthcare/provider transaction and operational experience; strong knowledge of financial modeling and excellent excel skills; strong valuation experience and ability to be creative in acquisition alternatives; in depth understanding of all legal and structural requirements of transaction documents; excellent telephone and communication skills that create the foundation of credibility and knowledge of the industry; professional in demeanor and appearance and strong presentation skills; must be focused, self- reliant and results driven and work with a team of professionals in a collaborative environment and the ability to travel for new opportunity meetings./p>
TeamHealth Midsouth, Knoxville
Send your resume via fax to 865.539.3073 or e-mail to th_humanresources@teamhealth.com with the position you're applying for indicated on the cover page or in the subject line.
| POSITION | STATUS |
|---|---|
| Documentation Specialist | 1 Open |
| ED Site Coordinator - Bourbon Community Hospital | 1 Open |
| ED Site Coordinator - St. Joseph | 1 Open |
| Scheduler | 1 Open |
PLEASE NOTE: Compensation information is confidential and the Human Resources Department CANNOT release salary ranges pertaining to position openings. If an applicant has certain salary requirements, please provide that information in the cover letter or resume to be evaluated as part of the screening process.
TeamHealth is an equal employment opportunity employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, age, national origin or ancestry, physical or mental disability, veteran status, marital status, medical condition, sexual orientation, as well as any other category protected by federal, state or local laws.