TeamHealth's client retention rate averages a remarkable 97%. How? We value our clients and cultivate our relationships to become a valued partner not just a vendor. From the very beginning, TeamHealth works to earn the role of partner by aligning our resources to best meet your needs. Below, we outline how we begin and maintain client partnerships to ensure goal alignment and achievement.
Identify your Goals
A TeamHealth Vice President of Business Development will meet with you to identify your emergency department performance goals.
Conduct Chart Audit
Health Care Financial Services of TeamHealth, which currently handles the professional billing for 9 million ED patient encounters annually, will conduct a chart audit that will be used to develop a competitive financial proposal.
The TeamHealth Vice President of Business Development will provide a proposal addressing your goals and detailing TeamHealth's deliverables for helping you meet those goals.
Upon Contract Award
We have developed a formal transition plan that minimizes disruption. Our "Smooth Transition Plan" provides an effective methodology to create buy-in at your hospital so that the changeover is efficient and successful. Upon award of the contract, we will develop a formal, customized timeline that details key action items.